The Avengers: A True Tale Of Bad Customer Service

ekIs3With all this talk of 360-degree customer service and Zappos ninjas who help babies out of burning buildings while taking orders for clogs, it's nice to remember that for every heartwarming tale of customer satisfaction there is a dude like Paul Christoforo. The tale begins with a controller accessory. It's called the Avonger en-kontrol (my misspelling) and it's some kind of octopus that helps you press more buttons on your game controller. We wrote it up in February 2011 so you can check it out there. A quick web search will bring up the actual product. I'm not about to give them any Google Juice.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/U26KwsPKg8w/

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Speedtest.net overhauled with new look, new features

speedtest
Speedtest.net is pretty much the go-to site for quickly figuring out how fast (or slow) your connection really is and comparing the numbers your ISP boasts with what it actually delivers. And now it's got a new coat of paint and a couple of neat features. In brief:
  • New UI: The map widget is much improved; it actually looks like a map now, and it's easy to see where you are.
  • Smart server selection: If there are several test servers nearby, Speedtest will now ping each to see which has the least latency and use that for the test. You can still specify servers manually, too.
  • User accounts: You can sign up for a free account and aggregate results from several computers/connections.
  • Speed Wave: This new feature lets you add your test results to the results of many other users, and get a nice composite view.
All in all, you get some nice, new functionality and a snazzier interface to boot. Nice!

Speedtest.net overhauled with new look, new features originally appeared on Download Squad on Mon, 07 Mar 2011 18:30:00 EST. Please see our terms for use of feeds.

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Source: http://downloadsquad.switched.com/2011/03/07/speedtest-net-overhauled-with-new-look-new-features/

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All the Apps Your New Phone or Tablet Needs Right Now [Apps]

Congratulations on your new iPhone/iPad/Android/Windows Phone! You must have a been a good boy or girl. In fact, you've been so good that you may as well treat yourself to some of the very best apps that'll make your shiny new gadget sing. More »


Source: http://feeds.gawker.com/~r/gizmodo/full/~3/5akgk7uwsOM/all-the-apps-your-new-phone-or-tablet-needs-right-now

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Deal of the Day: Seidio SURFACE Case for Motorola Droid Bionic

Seidio SURFACE Case for Motorola Droid Bionic

The Dec. 27 ShopAndroid.com Deal of the Day is the Seidio SURFACE Case for Motorola Droid Bionic. Available in four colors -- black, sapphire blue, burgundy and amethyst --  this case consists of interlocking top and bottom pieces that fit your Motorola Droid Bionic snugly, and Seidio's signature soft touch finish provides a great feel and better grip without attracting lint. And, best of all, it's available today only for just $16.95 -- that's 43 percent off! Get yours while supplies last!

Source: http://feedproxy.google.com/~r/androidcentral/~3/UDHY_nMOYz8/story01.htm

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Google Voice Search learns Latin American Spanish, Indonesian, and Malaysian

google voice search
Google Voice Search has just introduced localizations for Latin America, Indonesia and Malaysia, enabling native language search for hundreds of millions of users.

Google's official blog post offers some interesting insights into the process of collecting and analyzing the speech data needed to expand support. Thousands of hours were spent gathering voice samples and choosing key regional accents to analyze, and International Program Manager Linne Ha is clearly very appreciative of the Google users who helped the company complete the expansion. Without an enthusiastic base of users to lend a hand, Google Voice Search's polyglot powers would have been nearly impossible to deliver.

Google Voice Search learns Latin American Spanish, Indonesian, and Malaysian originally appeared on Download Squad on Thu, 31 Mar 2011 09:00:00 EST. Please see our terms for use of feeds.

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Source: http://downloadsquad.switched.com/2011/03/31/google-voice-search-learns-latin-american-spanish-indonesian-a/

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LG announces ICS upgrades to begin in Q2 2012

Following the footsteps of Samsung and Sony, LG has come forth with details on which devices will be getting Android 4.0 -- also known as Ice Cream Sandwich -- and when we can begin expecting those upgrades to roll out. The phone manufacturer made its official announcement via its Facebook page, stating that several of its 2011 models will be on the receiving end of ICS starting in the second and third quarters of next year, with a full-scale rollout occurring sometime afterward.

In the second quarter we should expect to see updates for the LG Optimus LTE, Prada 3.0, Optimus 2X, Optimus Sol, myTouch Q and the Eclipse. Fast forwarding to the third quarter, the Optimus 3D, Optimus Black, Optimus Big, Optimus Q2 and the Optimus EX will all be lucky recipients. As can be expected, LG was careful not to lump carrier-branded devices into the mix here, as a large portion of the timing depends on the carrier's testing procedures. Head on past the break to see the full statement by LG.

Continue reading LG announces ICS upgrades to begin in Q2 2012

LG announces ICS upgrades to begin in Q2 2012 originally appeared on Engadget on Mon, 26 Dec 2011 11:59:00 EDT. Please see our terms for use of feeds.

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Source: http://www.engadget.com/2011/12/26/lg-announces-ics-upgrades-to-begin-in-q2-2012/

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ChromeLite: experience the ASCII Web of yesteryear

ChromeLite ASCII extension
Have you ever wondered what the Web was like before the Mosaic Web browser? If you were born in the last 20-odd years, or you only discovered your inner geek recently, did you miss out on monochrome monitors and the dial-up BBS era? Well, here's your chance to get a sneak peek at history: grab the ChromeLite extension and marvel as the entire Web is transformed into ASCII characters.

Now, ChromeLite isn't really all that functional. For the most part, it simply strips images and converts text into a monospaced terminal font. There are a few Easter eggs inserted -- such as a fun message at the bottom of YouTube (image after the break) -- and some fun ASCII art, but that's about it. Rather oddly, most JavaScript continues to work -- so you can still enjoy Google Instant Search!

ChromeLite was actually made by Google as an April Fools' joke -- and indeed, an annoying 'you can uninstall this!' message appears at the top of every page -- but we're kind of hoping that Google, or another developer, takes ChromeLite and turns it into a real ASCII browsing extension with configurable settings. If anything, it will provide an easy way to save bandwidth and CPU time.

Continue reading ChromeLite: experience the ASCII Web of yesteryear

ChromeLite: experience the ASCII Web of yesteryear originally appeared on Download Squad on Mon, 04 Apr 2011 07:15:00 EST. Please see our terms for use of feeds.

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Source: http://downloadsquad.switched.com/2011/04/04/chromelite-experience-the-ascii-web-of-yesteryear/

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FCC approves mysterious Archos DECT device, may or may not be secret death ray

It's amazing, it's mysterious and it's hard to say exactly what it does. On Friday, the FCC passed a device described as "a handset of internet tablet with DECT," suggesting that the mystery gadget may be some sort of bizarre marriage between a DECT cordless phone and a tablet. Given the "Smart Home Phone" name on the back of the product, the tablet functionality could be used to view contacts and caller data. We'll report additional details as they become available, but until then, the person with the best guess as to what this thing actually does gets the peace of mind of a job well done.

FCC approves mysterious Archos DECT device, may or may not be secret death ray originally appeared on Engadget on Mon, 26 Dec 2011 03:01:00 EDT. Please see our terms for use of feeds.

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Source: http://www.engadget.com/2011/12/26/fcc-approves-mysterious-archos-dect-device-may-or-may-not-be-se/

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PSX games now available in the Android Market, if you own an Xperia Play

PlayStation One games on the Android Market
If you're lucky enough to own an Xperia Play -- Sony Ericsson's new Gingerbread-powered smartphone-cum-gamepad -- you can now buy PlayStation (PSX) titles from the Android Market.

There are five titles currently available, all priced at £3.99: Syphon Filter, MediEvil, Cool Boarders 2, Destruction Derby, and Jumping Flash. They don't have an American price yet, but that will surely change once the Xperia Play launches in the States.

Two important questions remain unanswered: How big are these games? The Market descriptions say the games are only 5MB, but that sounds incredibly unlikely -- and more importantly, will it be possible to 'spoof' the Xperia Play and download PSX games onto other Gingerbread-powered phones, like the Nexus S?

In other news, the PlayStation emulator PSX4droid was recently removed from the Android Market. This obviously has nothing to do with today's release of first-party PlayStation games.

PSX games now available in the Android Market, if you own an Xperia Play originally appeared on Download Squad on Fri, 01 Apr 2011 04:45:00 EST. Please see our terms for use of feeds.

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Source: http://downloadsquad.switched.com/2011/04/01/psx-games-now-available-in-the-android-market/

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Security firm RSA attacked using Excel-Flash one-two sucker punch

RSA attacked using Flash vulnerability
It has emerged that the underlying cause of RSA's SecurID gaffe was the recently-reported zero-day vulnerability found in Adobe's Flash Player.

The exploit, which used specially-crafted Flash embedding in Excel spreadsheets, was first reported on March 15 and has since been fixed. RSA was hacked sometime in the first half of March when an employee was successfully spear phished and opened an infected spreadsheet. As soon as the spreadsheet was opened, an advanced persistent threat (APT) -- a backdoor Trojan -- called Poison Ivy was installed. From there, the attackers basically had free reign of RSA's internal network, which led to the eventual dissemination of data pertaining to RSA's two-factor authenticators.

The attack is reminiscent of the APTs used in the China vs. Google attacks from last year -- and indeed, Uri Rivner, the head of new technologies at RSA is quick to point out that that other big companies are being attacked, too: "The number of enterprises hit by APTs grows by the month; and the range of APT targets includes just about every industry. Unofficial tallies number dozens of mega corporations attacked [...] These companies deploy any imaginable combination of state-of-the-art perimeter and end-point security controls, and use all imaginable combinations of security operations and security controls. Yet still the determined attackers find their way in."

What we'd like to know, though, is whether the attack on RSA was caused by Adobe's lackadaisical approach to patching Flash -- or was it the other way around? Was it the RSA attack that first brought the zero-day vulnerability to Adobe's attention?

Security firm RSA attacked using Excel-Flash one-two sucker punch originally appeared on Download Squad on Wed, 06 Apr 2011 06:55:00 EST. Please see our terms for use of feeds.

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Source: http://downloadsquad.switched.com/2011/04/06/security-firm-rsa-attacked-using-excel-flash-one-two-sucker-punc/

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